Work Experience

A lifetime of work...

I embarked on my professional journey at the age of 18, taking on the role of a volleyball coach. Throughout my university years, I held various positions within the nightlife and hospitality sectors.

In 1999, my professional trajectory shifted towards the financial world. I joined Bancoval (Banco de Valores) as an intern. After a mere year and a half in operations, an opportunity arose to transition from being a Back Office Manager to leading a brokerage firm within the newly acquired Group Dexia. At Dexia Equities Spain, I managed the Back Office for several years before being promoted to the role of Director of Operations and Finance.

The year 2006 marked a pivotal moment in my career. I had long aspired to venture into corporate sales. A phone call presented me with the chance to head the client department of the recently acquired Royal Bank of Canada, leading to years of intense work and invaluable learning experiences. I came to realize that the realm of sales was more intricate and disciplined than I had ever imagined. I worked across Spain, in various European countries, and North America.

In 2015, Grupo Santander extended an opportunity through Diners Club to manage major accounts. I saw this as an excellent chance to continue my learning journey within a remarkable Spanish multinational.

By 2021, with the evolving technological landscape, I remained forward-focused, striving to navigate the right direction. Another significant turning point emerged with Majorel, one of the world's leading groups in CX and Contact Centers. An offer came my way to lead international client relations, and a year later, I was appointed as the Regional Director of the Development Office.

In 2024, I will join the firm Davies Consulting as Director of Business Development for Iberia. A new adventure that is sure to be filled with fantastic experiences.

To this day, I'm a part of this esteemed company, relishing in my work and evolving into the best version of myself.

Davies Consulting

Director

Davies Consulting accelerating business, technology and people performance across financial services including Retail Finance & Corporate Banking, Capital Markets, Asset and Wealth Management, Insurance and other highly regulated industries.

• Director (Financial, AI & ESG expert)

• Heading the strategic sales plan for Iberia

• Developing Marketing Plan

• Heading the Sales Activity (New Business + Cross & Up Selling)

Majorel Group

Head of Regional Development Office & International Account Director

Majorel design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands.

Double rol in the company. First managing International Accounts as KAM and second one, as Head of Development for LatAm and South Europe

Bid Office leadership
Market Opportunities
Leadership of sales process at South Europe & LatAm
Member of Multilingual Site Steering Committee
Pipeline with current international clients through expansion, by setting meetings with Operations, HR, Financial, IT and other Line of Business department leaders.
Accurately managing regional sales projections and sharing best practices with the rest of the team.
Effectively aligning the Majorel solutions value to prospect needs through capability demonstrations, evaluations and target-specific initiatives
Coordinating and working with Majorel relevant teams (Product, Program Management, local and International Managers) to ensure regional success; customer satisfaction, expansion and retention.

Diners Club Spain S.A.

Head of Key Accounts

Diners Club Spain deliver payment solutions to Big Corporations. I began to work for Diners Club in 2015 as Account Manager, working over SME... One year later I was in charge of Key Accounts with several regions under my responsibility.

Developing and closing new enterprise financial programs’ opportunities.
Pipeline with prospect companies and current clients through expansion, by setting meetings with CFO, HR, CIOs, CTOs and other Line of Business department leaders.
Accurately managing regional sales projections and sharing best practices with the rest of the team.
Effectively aligning the Diners solutions value to prospect needs through capability demonstrations, evaluations and target-specific initiatives
Coordinating and working with Diners relevant teams (Marketing, Product, Program Management, local and International Managers) to ensure regional success; customer satisfaction, expansion and retention.
Representing Diners at industry events and generating speaking engagements to develop thought leadership within the region.

Royal Bank of Canada IS, S.A.

Director Relationship Management, Sales & Distribution

RBC is one of the largest world bank and its Investor and Services division is dedicated to deliver the best customer experience to corporate clients in Middle & Back Office services.

Building a growth strategy, identifying new business opportunities.
Driving strategic projects from identification to completion.
Developing and implementing innovative and scalable best practices for teams, focusing on business growth and sales productivity.
Providing an objective commercial viewpoint based on an in-depth understanding and analysis of commercial and competitive information.
Cultivating and growing relationships with industry leaders that will lead to sales opportunities and new business.
Leading and delivering compelling sales pitches customized to a broad range of audiences, from C-level executives to individual contributors.
Setting appropriate metrics for sales pipeline generation, accurate pipeline reporting and sales forecasts.

Dexia Equities España S.A.

Administration Finance and Operations Manager

Bacoval S.A. (currently Inversis)